Privacy Policy

1. Overview

EduQX ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this policy carefully. If you disagree with its terms, please discontinue use of the platform.

2. Information We Collect

We collect information in the following ways:

Information you provide directly:

Full name, email address, phone number (on registration)
Billing details and payment information (processed securely by payment gateways)
Profile information, bio, and skills you add to your account
Messages or inquiries submitted via the contact form

Information collected automatically:

IP address, browser type, device type, and operating system
Pages visited, time spent on pages, and navigation patterns
Cookies and similar tracking technologies (see Cookies section below)
Course progress and learning activity data

3. How We Use Your Information

To create and manage your EduQX account
To process enrollments and payments
To deliver course content and track your progress
To issue certificates and send program-related communications
To respond to your support queries and contact form messages
To send updates about our new courses, offers, or platform changes (you may opt out anytime)
To improve and personalise your experience on the platform
To comply with legal obligations

4. Cookies

We use cookies to enhance your experience. Cookies help us remember your session, analyse site traffic, and personalise content. You can control cookie settings from your browser, although disabling cookies may limit your ability to use certain features of the platform. We do not use cookies to collect personally identifiable information beyond what you have explicitly provided.

5. Information Sharing

We do not sell your personal information. We may share it only in the following limited cases:

Service providers: Payment gateways, email delivery services, and hosting providers who are bound by confidentiality agreements
Hiring partners: With your explicit consent, as part of placement assistance programs
Legal compliance: When required by law, court order, or government authority
Business transfer: In case of merger, acquisition, or sale of assets, your data may be transferred with appropriate confidentiality protections

6. Data Security

We implement industry-standard security measures including SSL encryption, secure database access, password hashing, and access control to protect your data. While we take every reasonable precautions, no system is completely secure. We encourage you to use a strong unique password for your account and not share your credentials with anyone.

7. Your Rights

You have the right to:

Access the personal data we hold about you
Request correction of inaccurate or incomplete data
Request deletion of your account and associated data (subject to legal retention requirements)
Opt out of marketing communications at any time
Request a copy of your data in a portable format

To exercise any of these rights, email us at privacy@eduqx.com.

8. Data Retention

We retain your personal data for as long as your account is active or as required to fulfill the purposes outlined in this policy and to comply with our legal obligations. When you request account deletion, we will delete your data within 30 days, except for data we are required by law to retain.

9. Changes to this Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by updating the date at the top and, where appropriate, sending an email notice. Continued use of the platform after changes are posted constitutes your acceptance of the revised policy.

10. Contact

If you have questions about this Privacy Policy or wish to exercise your data rights, contact us:

📧 privacy@eduqx.com
🌐 Contact Page